Stainless steel with brushed and PVD finishes
Julien Inc. offers a limited lifetime warranty on the fixed components of its Prochef stainless steel sinks, ensuring them against defects of material and workmanship. This warrant y is limited to defects or damages resulting from a normal residential use and does not cover the following:
- Surface corrosion (chemical or natural)
- Scuffs or scratches
- Misuse, abnormal or abusive use
- Dents, deformations caused by the impact of any object
- Common signs of wear and tear
- Improper installation, care and/or maintenance
- Commercial use
- Environmental factors causing damage
- Shipping or freight damage
Fireclay sinks
Julien Inc. offers a limited five (5) year warranty on its Prochef fireclay sinks, ensuring them against defects in materials and workmanship as well as discoloration/staining. This warrant y is limited to defects or damages resulting from normal residential use and does not cover the following:
- Misuse, abnormal, negligent or abusive use
- Scratches, chips or dents (reported after installation – please inspect sink carefully prior to installation)
- Use of abrasives and/or chemicals (such as undiluted bleach)
- Common signs of wear and tear
- Improper installation, care and/or maintenance
- Commercial use
- Environmental factors causing damage
- Shipping or freight damage
Accessories and moving parts
Julien Inc. offers a limited one (1) year warranty on moving parts, and Prochef accessories against defects in materials and workmanship. This warranty is limited to defects or damages resulting from normal residential use and does not cover:
- Surface corrosion (chemical or natural)
- Scratches or abrasions
- Damages caused by improper use, abnormal or abusive use, negligence
- Dents, deformations caused by the impact of any object
- Common signs of wear and tear
- Improper installation, care and/or maintenance
- Commercial use
- Environmental factors causing damage
- Shipping or freight damage
Generalities
Julien Inc. may at its sole discretion, repair, replace or make appropriate adjustments to the products or components proven to be defective in order to restore to good working condition.
In no event, even if product or components are found to be defective, shall Julien Inc. liability exceed the price paid for the product. Julien Inc. reserves the right to inspect the installation prior to the replacement or repair of the product or its component parts. Julien Inc. may at its discretion require pictures prior to analyzing the claim. This
limited warrant y is null and void if the product or components have been repaired, altered or modified other than by Julien or under its super vision.
This limited warranty replaces any and all other warranty, expressed or implied, including implied warranties of merchantability or fitness for a particular purpose. Laws governing product warranties may var y from one state or province to another. This warrant y is not intended to contravene to the public order and shall not be so interpreted.
This limited warranty extends only to the original owner/end user in residential applications and is not transferable to any subsequent purchaser. In the event of a warrant y claim, original proof of purchase (sales receipt) will be required. Shipping and handling costs (for returning the product or components for repairs or to replace product or components) are not covered under this limited warranty.
Also excluded from this limited warrant y is any labor, workmanship or other costs incurred in connection with the product or components removal, repairs, replacement, adjustment or installation and any incidental or consequential damages. Warranty will be null and void for any damage resulting from installation not respecting the instructions and Julien will not be held responsible for any costs incurred. In the event of a limited warranty claim, original proof of purchase will be required – save original sales receipt.
If you believe you have a warranty claim or for more information on the warranty of our products, please contact our customer service.
1-800-461-3377
customerservice@julien.ca